Did you forget something?

We've left things behind too and understand how important it is to get them back!

If you have forgotten something in the property, please let us know as soon as possible, so that they can be retrieved before the next guest’s arrival.

We have partnered with ilostmystuff.com to streamline the process of managing lost & found items, and getting them shipped back to you faster.

Please let us know what you have forgotten by completing a lost item report: https://cp.ileftmystuff.com/lostForm.php?cid=76676

ileftmystuff.com: Online Management Solution for Lost and Found

If you experience any issues accessing the form, you can also email or text us the information, or give us a call, and we’ll log it for you.

Below is a screenshot of the web form and the required information. Here are some tips for completing the form:

• Include the apartment number and departure date
• Describe each item or group of items (e.g. what it is, brand, color)
• Attach a photo (if possible)
• Let us know where you think the item(s) might be in the ‘Additional Information’ field

What items cannot be returned?

While our housekeepers are instructed to retain forgotten items, please note that we consider certain items abandoned and will dispose of them:

• Food and drink